Come on in! We're Open!  A Note on Reopening

We’re Open & We Miss You!

Like so many other businesses, we’ve closely monitored the status of Covid-19,  trying to decide when it is appropriate to reopen. Ultimately, the decision was left up to our staff. We worked closely with them to develop a set of standards and protocols for when we reopen so we can ensure a safe shopping environment for our customers and staff alike. 

Starting Saturday, May 16th our shop will be open for walk-in shopping and private appointments under new hours. We will have new practices and safety measures in place.

Our New Store Hours:
Monday – Wednesday: CLOSED
Thursday – Saturday: 11am to 6pm
Sunday: 11am to 5pm

Our staff will be asked to:

  • Wear a mask when dealing with customers.
  • Practice social distancing by staying 6 feet apart.
  • Sanitize/wash hands when entering/leaving the building and between customer interactions.
  • Stay home if they or anyone in their family are feeling ill.

In addition to our regular shop cleaning, our staff will use isopropyl alcohol to sanitize counters, surfaces, and digital devices before opening, after closing, and between customers.

We will also be asking our customers to:

  • Shop online when possible. We still have free shipping on all orders, and free in-store/curbside pickup!
  • Wear a mask when shopping in the store.
  • Sanitize/wash hands when entering/leaving the building.
  • Shop by yourself or in small groups (shopping with someone in your isolation cell is a great way to get feedback, after all they see you the most!).
  • Practice social distancing by staying 6 feet apart.
  • Avoid cash payments by using a card or touch-free payments like Apple Pay.

We’re a small store, so it’s rare for us to have over 10 people in the store at a time. Still, we’ll be limiting customers in the store to individual parties. We’ll have waiting areas outside and in the Grain & Mortar office next door for customers to wait to shop.

Avoid waiting by booking an appointment ahead of time! As you look around the shop, please let our staff handle the goods and take garments to the fitting room for you. Everything that is tried on will be hung on a separate rack and steamed before returning to the floor.